HARMAN, a wholly-owned subsidiary of Samsung Electronics Co., Ltd., is taking strict legal action against manufacturers, distributors, retailers, and dealers. Involved in the production and sale of counterfeit JBL products in India. A number of leading audio brands are owned by HARMAN, such as JBL, AKG, Harman Kardon, Infinity, Lexicon, Mark Levinson, and Revel, among others.
HARMAN’s investigation team, along with law enforcement officers, seized spurious JBL and Infinity consumer products from car accessory shops; and manufacturing units across Delhi during a recent raid. From shops and manufacturing facilities, the team confiscated counterfeit JBL and Infinity car speakers and subwoofers. To curb the manufacture and sale of counterfeit products, HARMAN has taken appropriate criminal action against these offenders and intends to continue these investigations.
A consumer’s guide to identifying counterfeit JBL products
- The products of HARMAN are counterfeited and sold for much lower prices and of lower quality than they should be. A genuine JBL or Infinity product is made with high-quality materials and designed to deliver a unique listening experience.
- Infinity and JBL products do not have the same cosmetic details.
- Check the packaging and logo placement/color. Packaging is typically made of flimsy materials, missing important details like certifications, places of manufacture, addresses, and trademark/copyright information. There is a slight difference in logo placement and the color is not the same as the genuine logo.
Packages/products may be lightweight, smell of chemicals, or have chipped paint.
Make sure the seller has a good reputation. Take a look at customer reviews.
- Always look for an authorized retailer/dealer certificate when identifying an authorized seller.
Please contact HARMAN customer service if you have any questions. Call Center: 18001020525, Email: [email protected], WhatsApp: 7065844446